Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Effective Date: 10th January 2025
At Capjewel, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.capjewel.com], purchase our jewelry, or interact with us in any other way. Please read this policy carefully. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following personal information:
- Personal Identification Information: Name, email address, phone number, shipping address, and payment information.
- Non-Personal Identification Information: Browser type, device information, IP address, and usage data.
- Cookies and Tracking Technologies: We use cookies to improve user experience and collect information about how you use our website. You can disable cookies through your browser settings, but this may affect your ability to use some features of our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders, including shipping and delivery.
- To send order confirmations, shipping updates, and other communications related to your purchase.
- To respond to your inquiries, customer support requests, or feedback.
- To improve our website, products, and services.
- To send promotional and marketing materials, but only if you have opted in to receive such communications.
- To comply with legal obligations.
3. Legal Basis for Processing Your Data (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal grounds:
- Contractual Necessity: We process personal data to fulfill our contract with you, such as processing orders, payments, and providing customer support.
- Legitimate Interests: We may use your data for marketing purposes or to improve our products and services, provided these interests are not overridden by your rights and freedoms.
- Consent: We may process your data if you have given us explicit consent, such as for marketing communications.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with third-party providers that assist in running our business, such as payment processors, shipping companies, and marketing services.
- Legal Compliance: We may disclose your personal data if required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect the rights and safety of others, or enforce our policies.
5. International Data Transfers
If you are located outside of Pakistan, please note that your data may be transferred to, and stored on, servers located in Pakistan or other countries. By using our services, you consent to this transfer.
6. Data Security
We take the protection of your data seriously. We implement reasonable technical and organizational measures to secure your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
7. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal data we hold about you.
- Right to Erasure: You have the right to request the deletion of your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request restrictions on the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request a copy of your personal data in a machine-readable format for transfer to another service provider.
- Right to Object: You have the right to object to the processing of your personal data, including for direct marketing purposes.
- Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at info@capjewel.com.
8. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, we will securely delete your data.
9. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights under GDPR, please contact us:
- Business Name: Capjewel
- Email: info@capjewel.com
- Address: Liyar Behar Colony, Karachi, Pakistan
